Phoenix - User Help

When you get to the Phoenix Backup window simply tick the box Split Backup into Segments, and specify the maximum file size for each of the segments.  Phoenix will then backup your data as usual, but instead of creating a single backup file, it will create the necessary number of files so that the largest file size does not exceed the size you specify in the Segment Size box.  

When the backup files are created there will be the main file as well as successive files.  For example, the main file will be named 2020-06-06 at 09.50_v101.PXBAK, with each of the successive files being appended with a file number. e.g. 2020-06-06 at 09.50_v101_001.PXBAK, 2020-06-06 at 09.50_v101_002.PXBAK, etc.

If you are backing up to email, Phoenix will send 1 email for each segment with the subject line of each email being appended with the segment number. e.g. Segment 1 of 4.

Note: When nominating your Segment Size be careful to not make your Segment Size too small, otherwise you will end up with an excessive number of files. The default segment size is 2.00MB, but most Internet Service providers will let you email files up to 5Mb in size, with some as large as 10Mb.

See Also: Backups

Important: To restore segmented backups, you must have all of the segments.  If you are missing even one, the backup is useless.

To restore a segmented backup you have to save all of the backup segments into a common location, even if you have received the files by email.  Phoenix cannot read from multiple emails to restore the one backup file.

When at the restore window, browse to the location where all of the backup segments have been saved and select the main backup file, i.e. the one that does not have a file number appended to the backup file name. For example, select the file called 2020-06-06 at 09.50_v101.PXBAK, not the one named 2020-06-06 at 09.50_v101_001.PXBAK. Phoenix will then detect and read each of the subsequent files automatically.

See Also: Restoring your Data